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Privacy Policy

Last updated: February 2026

1. Introduction

OnlineVPN.co.uk ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website at www.onlinevpn.co.uk (the "Website").

This policy is provided in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR). By using our Website, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

For the purposes of UK data protection law, the data controller is OnlineVPN.co.uk. If you have any questions about this Privacy Policy or our data practices, you may contact us by email at info@onlinevpn.co.uk.

3. Data We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide Directly

  • Contact form data: When you submit a message through our contact form, we collect your name, email address, and the content of your message.
  • Email correspondence: If you email us directly, we retain the content of your messages and your email address for the purpose of responding to your enquiry.

3.2 Information Collected Automatically

  • Usage data: Pages visited, time spent on pages, referring website addresses, browser type and version, operating system, and device type.
  • IP address: Your Internet Protocol address is collected by our web server and analytics services. This may be used to approximate your general geographic location.
  • Cookie data: Information collected through cookies and similar tracking technologies, as described in section 5 below.

4. How We Use Your Data

We use the personal data we collect for the following purposes and legal bases:

  • To respond to your enquiries (legal basis: legitimate interest and, where applicable, your consent). When you contact us, we use your information to reply to your message.
  • To improve our Website (legal basis: legitimate interest). We analyse aggregated usage data to understand how visitors interact with our content, allowing us to improve the user experience.
  • To display personalised advertising (legal basis: consent). Where you have given consent, we may use cookies to serve relevant advertisements through third-party advertising networks.
  • To maintain security and prevent misuse (legal basis: legitimate interest). We process technical data to protect our Website against malicious activity and ensure its continued availability.

5. Cookies and Tracking Technologies

Our Website uses cookies, which are small text files placed on your device when you visit. Cookies help us provide a better browsing experience and understand how our Website is used. We use the following types of cookies:

Strictly Necessary Cookies

These cookies are essential for the Website to function correctly. They enable core features such as page navigation and access to secure areas. The Website cannot operate properly without these cookies, and they cannot be disabled.

Analytics Cookies

We may use analytics services such as Google Analytics to collect anonymised data about how visitors use our Website. These cookies help us understand which pages are most popular, how visitors navigate through the site, and where improvements can be made. Analytics data is aggregated and does not personally identify individual visitors.

Advertising Cookies

We may use Google AdSense and other advertising networks to display advertisements on our Website. These third-party services may use cookies to serve advertisements based on your previous visits to our Website and other websites across the internet. Google uses the DoubleClick cookie to serve ads based on your browsing history. You may opt out of personalised advertising by visiting Google Ad Settings or the Digital Advertising Alliance opt-out page.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our Website.

6. Third-Party Services

Our Website may use or integrate with the following third-party services, each of which has its own privacy policy governing the use of your data:

  • Google Analytics: Used to analyse website traffic and usage patterns. Google may process your data on servers located outside the United Kingdom. For more information, see Google's Privacy Policy.
  • Google AdSense: Used to display advertisements on our Website. Google AdSense may use cookies and web beacons to serve ads based on your visits to this and other websites. For more information, see How Google Uses Information from Sites That Use Our Services.
  • Affiliate networks: We participate in affiliate advertising programmes. When you click an affiliate link and make a purchase, the affiliate network may place a cookie on your device to track the referral. These cookies are governed by the respective affiliate network's privacy policy.

7. Data Sharing and Transfers

We do not sell your personal data to third parties. We may share your data in the following limited circumstances:

  • With service providers who assist us in operating our Website, subject to data processing agreements that ensure the security of your data.
  • Where required by law, regulation, legal process, or governmental request.
  • To protect the rights, property, or safety of OnlineVPN.co.uk, our users, or the public.

Where personal data is transferred outside the United Kingdom, we ensure that adequate safeguards are in place, such as Standard Contractual Clauses approved by the Information Commissioner's Office (ICO), or transfers to countries with an adequacy decision.

8. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected:

  • Contact form data: Retained for up to 12 months after your last communication with us, then securely deleted.
  • Analytics data: Aggregated analytics data may be retained indefinitely as it does not personally identify individuals. Raw analytics data is retained in accordance with the analytics provider's retention settings.
  • Cookie data: Cookie lifespans vary by type. Session cookies are deleted when you close your browser. Persistent cookies are retained for the period specified in the cookie, which may range from 30 days to 24 months.

9. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation, you have the following rights regarding your personal data:

  • Right of access: You have the right to request a copy of the personal data we hold about you.
  • Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
  • Right to erasure: You have the right to request that we delete your personal data, subject to certain legal exceptions.
  • Right to restrict processing: You have the right to request that we limit how we use your data in certain circumstances.
  • Right to data portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format.
  • Right to object: You have the right to object to our processing of your personal data where we rely on legitimate interest as our legal basis.
  • Rights related to automated decision-making: You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects.

To exercise any of these rights, please contact us at info@onlinevpn.co.uk. We will respond to your request within one month, as required by UK GDPR.

10. Children's Privacy

Our Website is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as promptly as possible. If you believe a child has provided us with personal data, please contact us at info@onlinevpn.co.uk.

11. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our Website uses HTTPS encryption for all communications between your browser and our servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

13. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection. You can contact the ICO at:

Information Commissioner's Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Telephone: 0303 123 1113

Website: ico.org.uk

We encourage you to contact us first at info@onlinevpn.co.uk so that we have the opportunity to address your concerns directly before you escalate to the ICO.